Faq
Frequently Asked Questions
Welcome to Shaivangems, your destination for premium artificial jewelry and luxury imitation jewelry crafted for weddings, celebrations, and timeless elegance. Our collections combine traditional artistry with modern sophistication — offering the grandeur of fine jewelry at an accessible price.
Below, you will find detailed answers to commonly asked questions about our bridal jewelry sets, American Diamond jewelry, temple jewelry, and more.
Shipping
We ship worldwide! Availability and shipping times may vary depending on your location.
Domestic (within India) — typically 5–14 business days
International — delivery can take 10–30 business days
These times can vary with local postal services and customs processing.
While most orders arrive on time, delays can happen. If your tracking hasn’t updated or your package seems lost, please contact us so we can help resolve the issue.
Yes! Once your order ships, you will receive a tracking number so you can follow your package until it arrives.
About products
At Shaivangems, we specialize in high-quality artificial and imitation jewelry designed to reflect the brilliance and elegance of fine jewelry.
Our collections feature:
Luxury bridal jewelry sets
American Diamond (AD) necklace sets
Traditional Indian temple jewelry
Mangalsutra designs
Wedding and festive jewelry collections
Statement earrings and layered necklaces
Each piece is crafted with attention to detailing, premium finishing, and refined stone setting to deliver a truly luxurious look.
Our premium imitation jewelry is crafted using:
High-grade base metals for durability
Superior gold or silver plating
High-quality American Diamonds (Cubic Zirconia stones)
Fine artificial pearls and premium stones
We focus on quality craftsmanship to ensure long-lasting shine and an elegant finish suitable for weddings, parties, and grand occasions.
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Returns & Exchange
We accept returns within 14 days of delivery for eligible items. To qualify:
The item must be unused and in original condition.
The buyer is responsible for return shipping costs unless the item arrives damaged or defective.
Refunds are processed within 3–7 business days after we receive and inspect the returned item. The funds will be issued to your original payment method.
We sincerely apologize for any inconvenience. Please contact us within 48 hours of delivery with clear photos of the item and packaging. We will promptly offer a replacement or refund.
Payment & Security
What payment methods do you accept?
We accept secure payments through trusted platforms, including:
Major Credit & Debit Cards (Visa, Mastercard, American Express)
PayPal
Etsy Secure Payment Processing
Other region-specific payment methods supported by Etsy
Is my payment information secure?
Absolutely. All transactions are processed through encrypted and secure payment gateways. ShaivanGems does not store or access your card details.
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